Aetna vs Blue Cross: which is better

Aetna vs Blue Cross: Picking the Right Plan

When it comes to choosing the right health insurance plan, it can be overwhelming to sort through the numerous options available. Two popular choices in the United States are Aetna and Blue Cross Blue Shield. In this article, we will compare the key factors between Aetna and Blue Cross Blue Shield to help you make an informed decision about which plan is better suited for your needs.

Aetna is a reputable health insurance company that offers a variety of policies, including ACA plans, Medicare plans, and dental insurance. As a subsidiary of CVS Health, Aetna has gained recognition for its comprehensive coverage and excellent customer service. They also provide a highly rated mobile app, making it convenient for policyholders to manage their plans on the go.

Blue Cross Blue Shield, on the other hand, is an association of 33 independent organizations specializing in health insurance. They offer a wide selection of ACA plan types and are known for having some of the lowest overall costs for ACA plans. While the quality of their app and website may vary among different states’ networks, Blue Cross Blue Shield has a strong reputation for providing affordable and reliable coverage.

Now, let’s dive deeper into the differences between Aetna and Blue Cross Blue Shield to help you determine which plan is the right fit for you.

Key Takeaways:

  • Both Aetna and Blue Cross Blue Shield offer a variety of health insurance options.
  • Aetna is a subsidiary of CVS Health and provides a highly rated mobile app, while Blue Cross Blue Shield is an association of independent organizations with a wide network.
  • Aetna offers ACA plans, Medicare plans, and dental insurance, while Blue Cross Blue Shield specializes in ACA plans.
  • Blue Cross Blue Shield generally has lower overall costs for ACA plans, while Aetna may offer better pricing for bronze plans.
  • Consider factors such as availability, coverage, and customer satisfaction when choosing between Aetna and Blue Cross Blue Shield.

Aetna vs Blue Cross: Policy Types

When exploring health insurance options, it’s essential to understand the policy types offered by different providers. Both Aetna and Blue Cross Blue Shield offer a range of policy types to cater to diverse healthcare needs.

Aetna Policy Types

Aetna provides a comprehensive selection of policies, including Expanded Bronze, Silver, and Gold ACA plans. These plans are designed to meet the requirements set by the Affordable Care Act (ACA) and offer varying levels of coverage.

In addition to ACA plans, Aetna offers several other policy types:

  • HMO (Health Maintenance Organization): Aetna’s HMO plans provide coverage within a network of doctors and hospitals. Policyholders are required to choose a primary care physician (PCP) who manages their healthcare and coordinates referrals to specialists when needed.
  • EPO (Exclusive Provider Organization): Aetna’s EPO plans offer coverage within a network of healthcare providers. Similar to HMOs, EPOs do not require referrals to specialists, but policyholders must seek care within the designated network.
  • PPO (Preferred Provider Organization): Aetna’s PPO plans provide coverage within a broader network of healthcare providers. Policyholders have the flexibility to choose in-network or out-of-network providers without a referral, although out-of-network services may have higher costs.

It’s important to note that Aetna does not offer POS (Point of Service) plans, which allow policyholders to seek care from both in-network and out-of-network providers with varying coverage levels.

Blue Cross Blue Shield Policy Types

Blue Cross Blue Shield also offers a diverse range of policy types to accommodate different healthcare preferences and needs. They provide policies under six metal categories, which indicate the actuarial value of the plans:

Policy TypeDescription
CatastrophicProvides coverage for essential health benefits after meeting a high deductible.
BronzeOffers lower monthly premiums but higher out-of-pocket costs for healthcare services.
SilverBalances monthly premiums and out-of-pocket costs, with cost-sharing reductions available for eligible individuals.
GoldProvides higher monthly premiums but lower out-of-pocket costs for healthcare services.
PlatinumOffers the highest level of coverage with the lowest out-of-pocket costs.
Catastrophic PlanSpecifically designed for individuals under 30 years old or those who qualify for a hardship exemption.

Similar to Aetna, Blue Cross Blue Shield also offers HMO, EPO, PPO, and POS plans. These policy types provide varying levels of network flexibility and coverage. Policyholders can choose the plan that aligns with their healthcare preferences and needs.

Both Aetna and Blue Cross Blue Shield also offer Medicare Advantage plans, which provide comprehensive coverage for Medicare-eligible individuals.

Understanding the different policy types offered by Aetna and Blue Cross Blue Shield is crucial when selecting a health insurance plan. Consider your healthcare needs, preferred network, and desired coverage level to make an informed decision.

Aetna vs Blue Cross: Price Comparison

Aetna vs Blue Cross: Price Comparison

When it comes to comparing the costs of health insurance plans, it’s important to consider various factors such as premiums, deductibles, copays, and plan types. In this section, we’ll compare the pricing of Aetna and Blue Cross Blue Shield to help you make an informed decision.

Comparing ACA Plan Costs

Generally, Blue Cross Blue Shield offers lower costs for ACA plans compared to Aetna. However, it’s important to remember that the cost of health insurance plans can vary depending on your location and specific plan details.

Aetna may offer better pricing for bronze plans, which have lower premiums but higher out-of-pocket costs. On the other hand, Blue Cross Blue Shield may have more competitive pricing for silver and gold plans, which provide more comprehensive coverage with higher premiums.

Understanding Copayments

In addition to different plan costs, copayments can vary between Aetna and Blue Cross Blue Shield. Copayments are the fixed amount you pay for specific services, such as visiting a primary care provider or specialist.

Blue Cross Blue Shield typically offers lower copayments for both primary care providers and specialists, which can lead to more affordable healthcare expenses for policyholders.

CompanyBronze PlanSilver PlanGold Plan
AetnaLower pricingVariesVaries
Blue Cross Blue ShieldVariesCompetitive pricingCompetitive pricing

Table: Aetna vs Blue Cross Blue Shield ACA Plan Pricing Comparison

Note: The pricing may vary based on location, plan details, and individual circumstances. It’s recommended to obtain personalized quotes from both Aetna and Blue Cross Blue Shield to determine the most accurate cost estimates.

Next, we’ll explore the availability of Aetna and Blue Cross Blue Shield in Section 4, providing insights into which states they operate in and the coverage options they offer.

Aetna vs Blue Cross: Availability

In the search for the right health insurance provider, availability is a crucial factor to consider. Let’s compare the availability of Aetna and Blue Cross Blue Shield to help you make an informed decision.

Aetna Availability

Aetna currently offers health insurance plans in 12 states. While their coverage may be limited in terms of geographic reach, Aetna compensates for this with a strong network and quality services. Their partnership with CVS Health allows policyholders to access insurance at CVS MinuteClinics, providing convenient healthcare options for minor illnesses and preventive care.

Blue Cross Availability

Blue Cross Blue Shield, on the other hand, has an extensive presence, offering health insurance plans in 36 states. With a wider footprint, Blue Cross Blue Shield ensures that more individuals across the country have access to their comprehensive healthcare coverage.

In addition to their broad availability, Blue Cross Blue Shield provides in-network rates for their partner doctors and hospitals through the BlueCard program. This allows policyholders to receive the care they need at lower costs when traveling outside their home state.

ACA State Availability

When it comes to availability of Affordable Care Act (ACA) plans, Blue Cross Blue Shield holds the advantage with coverage in 36 states. This wider availability increases the likelihood of finding an ACA plan that meets your needs and budget.

Aetna, on the other hand, offers ACA plans in 12 states. While their availability may be more limited, they still provide a range of options for individuals seeking ACA coverage.

Out-of-Network Coverage

Both Aetna and Blue Cross Blue Shield understand that policyholders may need healthcare services outside their home state. That’s why they offer decent out-of-network coverage, ensuring that individuals can still receive necessary care even when traveling.

While the specifics of out-of-network coverage may vary between plans and states, the fact remains that both Aetna and Blue Cross Blue Shield prioritize the well-being of their policyholders, providing peace of mind regardless of location.

So, whether you prioritize availability for your health insurance or require out-of-network coverage for your travel needs, both Aetna and Blue Cross Blue Shield have options that cater to these requirements.

Aetna AvailabilityBlue Cross Availability
12 states36 states

Aetna vs Blue Cross: Medicare Advantage

Medicare Advantage Comparison

When it comes to Medicare Advantage plans, Aetna and Blue Cross Blue Shield are two popular choices. Let’s compare the key features of their Medicare Advantage offerings:

Aetna Medicare Advantage

“Aetna offers Medicare Advantage plans in 47 states, providing extensive coverage across the country.”

Aetna’s Medicare Advantage plans have consistently achieved higher average ratings from the National Committee for Quality Assurance (NCQA). This recognition reflects their commitment to delivering quality healthcare services to Medicare beneficiaries.

One of the standout advantages of Aetna’s Medicare Advantage plans is their lower premiums, offering cost savings for enrollees. Additionally, individuals can benefit from lower drug deductibles, reducing their out-of-pocket expenses for necessary medications.

FeatureAetna Medicare Advantage
State Availability47 states
NCQA RatingHigher average rating
PremiumLower compared to Blue Cross
Drug DeductibleLower compared to Blue Cross
Out-of-pocket ExpenditureHigher average expenditure

Blue Cross Medicare Advantage

“Blue Cross Blue Shield offers Medicare Advantage plans in 42 states, providing coverage to a substantial portion of the country.”

While Blue Cross Blue Shield’s Medicare Advantage plans are available in slightly fewer states, they still offer a wide range of coverage options. However, their average NCQA rating is lower compared to Aetna, indicating variations in quality across their network.

It’s worth noting that Blue Cross Medicare Advantage plans may have higher premiums and drug deductibles compared to Aetna plans. Additionally, the average out-of-pocket expenditure for Blue Cross plans tends to be higher, potentially impacting beneficiaries’ healthcare costs.

FeatureBlue Cross Medicare Advantage
State Availability42 states
NCQA RatingLower average rating
PremiumHigher compared to Aetna
Drug DeductibleHigher compared to Aetna
Out-of-pocket ExpenditureLower average expenditure

When comparing Aetna and Blue Cross Medicare Advantage plans, it’s important to consider factors such as state availability, NCQA ratings, premiums, drug deductibles, and out-of-pocket expenditures. Each individual’s healthcare needs and affordability should guide their decision-making process when selecting the right Medicare Advantage plan.

Aetna vs Blue Cross: Policy Management

Managing your health insurance policy efficiently is crucial for a smooth experience. Both Aetna and Blue Cross Blue Shield offer policy management tools to help you navigate your coverage effectively.

If you’re an Aetna policyholder, you can take advantage of the Aetna Navigator website tool and their mobile app. The Aetna app has received positive ratings for its intuitive design and user-friendly interface, making it easy to access your policy information, track claims, find doctors, and view benefits right at your fingertips.

On the other hand, Blue Cross Blue Shield operates through individual companies and networks, each with their own portals and apps for policy management. While this allows for flexibility and customization based on specific state networks, the user experience can vary depending on the network you belong to.

Whether you prefer the comprehensive Aetna Navigator and app or the tailored network-specific portals and apps offered by Blue Cross Blue Shield, both insurers strive to provide convenient and user-friendly tools to enhance your policy management experience.

Member Portals and Apps Comparison

InsurerPolicy Management Tools
AetnaAetna Navigator website tool and mobile app
Blue Cross Blue ShieldNetwork-specific portals and apps

Aetna vs Blue Cross: Customer Experience

Aetna and Blue Cross Blue Shield Customers

When it comes to customer experience, Aetna and Blue Cross Blue Shield have both made efforts to provide policyholders with convenient online tools and apps. These resources allow members to easily manage their health insurance plans from the comfort of their own homes.

One standout feature is the Aetna app, which has received positive ratings for its intuitive design and user-friendly interface. With the Aetna app, members can access their plan details, view claims, find providers, and even schedule appointments with just a few taps on their smartphones. The app’s smooth navigation and robust features contribute to a seamless customer experience.

On the other hand, Blue Cross Blue Shield’s customer experience and app quality may vary depending on the specific network. While some networks may offer well-designed member portals and user-friendly apps, others may have room for improvement. It’s important to note that customer satisfaction and app ratings are dependent on the network you are enrolled in.

Overall, both Aetna and Blue Cross Blue Shield strive to enhance their customer experience through online platforms and mobile apps. However, if app quality and user-friendly interfaces are a top priority for you, Aetna’s highly rated app may be worth considering.

Aetna vs Blue Cross: Plan Availability (Medicare Focus)

Medicare coverage

When it comes to Medicare plan availability, both Aetna and Blue Cross Blue Shield offer a wide range of options. Let’s take a closer look at the availability of Medicare Advantage plans, Medicare Part D plans, and Medigap plans offered by both companies.

Medicare Advantage Plans

Aetna provides Medicare Advantage plans in 47 states, offering extensive coverage and benefits to seniors across the country. On the other hand, Blue Cross Blue Shield offers Medicare Advantage plans in 44 states, ensuring a comprehensive network of providers for seniors to choose from.

Medicare Part D Plans

When it comes to Medicare Part D plans, both Aetna and Blue Cross Blue Shield provide coverage in a significant number of states. Aetna offers Medicare Part D plans in all 50 states, giving seniors access to affordable prescription drug coverage nationwide. Blue Cross Blue Shield, on the other hand, offers Medicare Part D plans in 41 states, ensuring a wide range of options for seniors to choose from.

Medigap Plans

Medigap plans, also known as Medicare Supplement plans, help cover the gaps in Medicare coverage. Aetna offers Medigap plans in 43 states, providing additional benefits and peace of mind to seniors. Blue Cross Blue Shield offers Medigap plans in all 50 states, giving seniors nationwide access to comprehensive coverage.

In summary, while Blue Cross Blue Shield has a slight advantage in Medigap plan availability, Aetna offers a larger footprint for Medicare Advantage and Medicare Part D plans. Whether you’re looking for extensive network coverage, prescription drug benefits, or supplemental coverage, both Aetna and Blue Cross Blue Shield have Medicare plans to suit your needs.

Conclusion

After comparing Aetna and Blue Cross Blue Shield, it is clear that both companies offer a variety of health insurance options. Aetna may have a smaller presence, but it compensates with its highly rated mobile app and competitive prices for certain plans. On the other hand, Blue Cross Blue Shield provides a wider selection of ACA plan types and generally offers lower overall costs for ACA plans.

When selecting the right health insurance plan for your needs, there are several factors to consider. Availability is an important consideration, as Aetna operates in fewer states compared to Blue Cross Blue Shield. Cost is another crucial factor, and depending on your specific needs, one company may offer better pricing for certain plan types.

Policy types and customer experience should also be taken into account when making your decision. Aetna offers a range of policy types, while Blue Cross Blue Shield has a variety of ACA plans to choose from. Additionally, assessing the customer experience, including interactions with member portals and mobile apps, can help you make an informed choice.

In conclusion, when choosing between Aetna and Blue Cross Blue Shield, it is essential to evaluate factors such as availability, cost, policy types, and customer experience. By considering these aspects, you can make an informed decision and select the health insurance plan that best suits your needs.

FAQ

What are the policy types offered by Aetna and Blue Cross Blue Shield?

Both Aetna and Blue Cross Blue Shield offer a range of policy types including HMO, PPO, EPO, and Medicare Advantage plans. Aetna does not sell POS plans.

How do the costs compare between Aetna and Blue Cross Blue Shield?

Blue Cross Blue Shield generally has lower costs for ACA plans compared to Aetna. However, the cost can vary depending on the area, with Aetna potentially offering better pricing for bronze plans and Blue Cross Blue Shield having better pricing for silver and gold plans.

Which health insurance company has wider availability?

Blue Cross Blue Shield has a wider availability for ACA plans, selling in 36 states compared to Aetna’s 12 states. Both companies offer decent out-of-network coverage for policyholders who travel outside their state.

What are the differences between Aetna and Blue Cross Blue Shield Medicare Advantage plans?

Aetna has more availability for Medicare Advantage plans, offering coverage in 47 states compared to Blue Cross Blue Shield’s 42 states. Aetna’s Medicare Advantage plans have a higher average NCQA rating, lower premiums, lower drug deductibles, and higher average out-of-pocket expenditures compared to Blue Cross Blue Shield.

How can I manage my health insurance policy with Aetna and Blue Cross Blue Shield?

Aetna provides a website tool called Aetna Navigator and a highly rated mobile app for policy management. Blue Cross Blue Shield has individual companies/networks that use their own portals and apps for policy management, with the user experience varying depending on the network.

What is the customer experience like with Aetna and Blue Cross Blue Shield?

Aetna’s mobile app has received positive ratings for its design and ease of use. The customer experience and app quality with Blue Cross Blue Shield may vary depending on the specific network.

What are the plan availability options for Medicare coverage with Aetna and Blue Cross Blue Shield?

Aetna offers Medicare Advantage plans in 47 states, Medicare Part D plans in all 50 states, and Medigap plans in 43 states. Blue Cross Blue Shield offers Medicare Advantage plans in 44 states, Medicare Part D plans in 41 states, and Medigap plans in all 50 states.

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